Reviews

Average Rating 4.6 | 112 Reviews

"Best place to live in uptown with upgraded, luxury amenities, and close to Katy trail among other shops and dining. Friendliest neighbors I’ve ever lived with too!"
"Great experience. Fast and easy leasing process and quick move in was possible. The staff is friendly and accommodating. They don't put a lot of pressure on you to lease."
"I love living here. The building is very well managed, the staff is amazing, and all the residents i have met have been nothing but nice. I recommend the building to all my friends and can't wait to continue my time as a resident."
"C&V is very nice and the staff is awesome!!! I love it. My biggest issue is that I wish the 3 bedroom layout the rooms would be divided more equally but not an issue in other layouts"
"Friendly staff and helpful. Always greeted upon arrival and departure. Verifies guests. Clean lobby and nice area for dogs. I think 140 characters is too long 😀."
"I have only been here for a month but I have loved it so far. Everyone has been so kind and accommodating. The first event I saw was the pool party and I had a blast getting to know other residents."
"Beautiful, quiet community with terraces. Easy proximity to Katy Trail & Turtle Creek. I love the water feature in the front of the building!"
"Very nice building. Always smells incredible when you walk in. Big time move right there.Concierge is always nice. Pool is fantastic and relaxing."
"The Carlisle & Vine is one of the best properties I have lived at. Not only are the apartments the nicest that you will find in Dallas, but the staff is super helpful and is willing to assist you with anything you need. I highly recommend living here if you are looking for a new apartment."
"We’ve only lived here for about three months but everything has been great so far. Friendly, responsive staff, clean building, great neighbors. No complaints here!"
"Great so far! My only complain is that my AC isn't working great but i just put in a maintenance request so we'll see. Love the coffee in the lobby!"
"As soon as you walk in to Carlisle & Vine you’re greeted by our friendly staff and it smells amazing inside! Residents are super nice and you feel like you’re living in a luxury hotel. It’s the best!"
"The apartments speak for themselves on luxury, the area is very walkable, the staff is very friendly. It’s a very dog friendly community which was a must for me. This is the first place I’ve actually gotten to know my neighbors in an apartment complex. I love it here!"
"C&V has become a great home for us. We love our 2 bedroom space and can see ourselves staying here much longer than we initially thought. Each unit is spacious, great natural light and incredible city views."
"We have loved living here from the open space, quiet atmosphere, great patio and the people that live here are respectful and everyone has a dog! The staff is personable and we have just loved our experience here!"
"Other that the loud noises from the water pipes in the walls when people flush toilets, I love it here. Everything else is great. We are getting close to needing more electric charging stations in the garage though."
"So far everything has been great and the people who work and live here are so nice. love our room and C&V team are all over any small problems that pop up."
"C&V is a great place to live. The location is perfect for walking to everything. Also convenient to get to either freeway. The apartment itself is nice, light and bright! The staff is superb! And I love all the nice dogs that live here too. My only complaint is our trash cabinet does not stay shut which drives me nuts. Other than that I highly recommend this apartment complex!"
"I moved from the center of Downtown to here! Best decision I EVER made about a living space! It’s peaceful and a perfect location - walking distance to McKinney, the trolley, Katy Trail and Turtle Creek!!! What’s not to love? So beautiful here!!! And I still get to see the Skyline. My one wish is for more sun at the pool."
"Staff is really friendly and helpful! They always call ahead when I get a delivery and are willing to help and give recommendations on the area. Unfortunately I will have to leave this community due to work, but it’s the apartment complex I recommend to friends who are moving to Dallas!"
"Great during winter storm, but frustrated by all the elevator outages. When the elevators are not out for unplanned maintenance, they are reserved for move outs. It’s very common to wait 5 to 10 minutes for an elevator"
"My move in was seamless and easy. The staff was very helpful in locking the elevator to make the move faster. Apt was very clean and ready to go at move in.Gym is solid but wish there was a stairmaster."
"I LOVE Carlisle & Vine! The location is great - it's in the heart of uptown but there's not any retail in the surrounding blocks, so it feels more residential and safe. I love the amenities. Views are great too! I give the staff/service 5 stars!"
"I like the apartment itself, and the surrounding areas, only complaint is the gym could be a bit bigger and the dog park could be bigger but the staff is nice and the place is clean"
"Love the location, amazing view, but I wish we easily got everything we were promised and would be better if the unit was throughly cleaned before we moved in."
"Staff is friendly, my unit is comfortable and well finished. I enjoy the common areas and the dog park and station makes things easy for my dog Riley. I will move definitely be referring friends who need a new home."
"Move in process into CV was smooth and easy! Rebecca and Mary were wonderful to work with and we’re always available to answer any questions we had."
"Wonderful staff! The building is gorgeous!! We feel very safe there. The location is in the heart of so many great restaurants as well. Plus the Katy Trail is just a few steps away."
"The staff has been very pleasant and friendly thus far, and the move in process was very smooth and convenient. The only issue I have is the other residents are terrible at following COVID-19 precautions and no mask wearing is being enforced at any level in the building. Delivery personnel inside with no mask, residents don't wear masks. There is no consideration for this."
"Overall we've enjoyed living here, our apartment fits our needs perfectly. Amenities are great. Not to mention it's awesome having a Peleton in the gym!"
"Although we initially loved the building, we have been very disappointed in the upkeep over the last several months. As I write this the TV in the common room is broken, one elevator has been out for 5 days, the fire pit is broken, and one of the entry door handles downstairs is laying on the ground. Currently we are looking forward to our lease ending so we can move out."
"All members of the staff here are amazing and make it worth living here. They’re my favorite thing about the building - friendly, attentive, and helpful."
"We are still Fairly new to C&V but we are loving it so far! We have amazing views of downtown Dallas, which is pretty spectacular at night and the location couldn’t be any better! We are able to walk to all the great restaurants and event centers..I.e. performing arts and orchestra, Katy trail, even bike to White Rock Lake!"
"Just moved in, good experience so far! The staff is very nice & helpful! Building is nice too! The concierge service is wonderful.The only thing that annoys me is the key. The door has to beep for 4 seconds before it “clicks” to unlock or lock. 4 seconds isn’t the end of the world but if you are in a hurry it is definitely longer than using a regular key."
"Have enjoyed living in this beautiful building, the staff is friendly and responsive. The amenities are top notch. And my view is unbeatable! Love living here for sure! So does my dog, Strudel, she loves all the treats!"
"It has only been a week, but so far I am loving this apartment complex. So far the staff has been amazing. I’m looking forward now to getting to know other residents."
"Love it here. Staff are so friendly and helpful, especially Rebecca! Everyone in this community is nice. Maintenance team is quit to respond to issues. Very dog friendly. Almost everyone that lives here has a dog."
"I love the apartment I live in, but the staff at times could not be helpful in vega I’m situations. It took over 3 months to get my gift card"
"I have only lived in the building for 2 weeks now and I am very pleased so far. The view is great, the amenities are top notch, and the surrounding community is great. I have enjoyed meeting new neighbors and getting to know the building."
"Service was great since the beginning! I love the amenities, the location, the people, and the apartments. The aesthetic of the whole building is beautiful and I feel super safe."
"We love our apartment and the amenities. The only reason I didn't give it 5 stars is because the management turns over frequently and it's hard to have a relationship with the staff to receive the best service."
"We love the property and the staff! We are so happy we decided to move here. The smaller building provides a real sense of community.The floor plans are amazing and the pool area provide a relaxing respite with a fantastic view of the downtown landscape."
"Beautiful and quiet apartment homes with high end amenities. Love that I finally have a gas stove! Plenty of parking and the bell carts made our love so much easier."
"Really nice apartments and amenities (when you can use them). Friendly staff who are willing to help. But there are frequent maintenance issues"
"A lot of issues with the elevator (I was the one stuck in it when it broke initially). There are also quite a good amount of people who follow you in the gate, so that’s a big risk of somebody stealing things from cars. My car was broken into once, but luckily I keep absolutely nothing in it."
"Maintenance and repairs are slow and poorly managed. Fire pit has never worked and repair tickets are closed without any action being taken."
"Living in Carlisle & Vine for about five months now has been one of the best experiences! The living space, amenities, people have been amazing. Definitely love bringing friends in town to visit. Best neighborhood ever!"
"Leasing in the building has been great at informing me of the details of the building and the community has been very friendly, safe, and clean."
"Apartment is great. Jordon (manager) is super helpful and friendly. Amenities are very clean and the building is quiet. The maintenance guy, Chester, is very attentive and friendly."
"Overall pleased with my experience. Jeff, the assistant manager is very down to earth. Rebecca is very kind. Hopefully the current management team stays."
"Love it luxury apartment living at its best Love being at the pool level so that I feel like I have more space and I can look out into the space area love the size of my apartment I think it’s over 1800 ft.² and the people that work here are very very nice and very helpful"
"Just love being here - you all have been just easy to work with and really care about us! During the pandemic, you all have provided ways for us to get delivery and been great with the amenities."
"I have loved my living experience at Carlisle and Vine! The staff has been amazing and I’m so proud to have a home here. I’ve enjoyed watching the building fill up with friendly residents as well."
"Friendly staff. Everyone is extremely warm and welcoming; and always willing to help with anything that is needed. They are truly vested in building a fun, homey environment!!"
"Great apartment complex. Love the amazon hub for package pick up. Staff is very friendly. Great view of downtown. Property is always clean. Nice amenities such as pool and fitness center. Peloton is a great addition to the fitness room."
"Not receiving the service and incentive that we’re told to us upon signing our lease. All other things aside, we love the staff. Rebecca and Jeff are great!"
"Ok but not getting what we are paying for! During COVID everything just shut down and not even front desk was open for residents like other less expensive communities in the area"
"Staff is Always ready to answer any of my questions and the amenities are awesome. Process of extending my lease went great and they were very understanding with the current situations."
"I love living here! Staff is super friendly, always clean. Location and view are unmatched! Amenities are great, especially the pool. My dog feels like a celebrity too."
"Wonderful apartment in a wonderful location. Staff is great and so are the amenities. Lots of windows in the apartments so summers are very hot!"
"Happy with our location & management team. They have really work hard to keep us informed as well as entertained during the pandemic. They are quick to respond and always looking out for our best interest & safety."
"It started out rocky. There were many issues with the elevators and the water lines. All of that has been resolved and the past three or four months have been really good."
"We love living here! The staff is awesome, they really go above and beyond. Our apartment is incredible. And not to mention the awesome amenities, the Peleton is our fave! We feel so lucky to live here."
"Love it here at Carlisle & Vine! The staff is amazing, they go out of their way to make everyone happy! The location is the best Dallas has to offer!"
"I just want to thank the entire staff for continuing to bring us services in spite of what is going on right now. We appreciate the kind faces we used to see...we will see you all soon!!! Thank you!!"
"We have lived here for 1 month and absolutely love it. The C&V team has done a fabulous job managing through the COIVD-19 crisis, keeping everything very clean and always greeting everyone with a smile during these stressful times. We truly appreciate the dose of positivity when we see Rebecca or Jeff around, and they have made us feel so at home and safe here. Thanks for your hard work, everyone!"
"Great place enjoy living here . Pool is a enjoyable and all the neighbors are fun so far . The view from the apartment is also amazing . Happy to live here"
"We are just moving this week. So far so good. Everyone is super nice and make you feel very welcome. Looking forward to meet other residents and enjoy everything that Carlisle and Vine has to offer."
"Moving in has been seamless and stress free! We are looking forward to living at Carlisle & Vine. The leasing staff is accommodating and friendly & I love how everything is so modern and clean!"
"Great property! The units are very user friendly, and the common areas are even better. We’ve had issues with water and parking, but they’ve gotten better"
"Great place to live! Just moved here from Houston and my husband and I are loving the hospitality! From the people who work at the front to all of the residents. Thanks Carlisle and Vine."
"Absolutely love Carlisle & Vine. It’s a very friendly and helpful community! The move in was super easy and enjoyable. So glad we chose this place to call home."
"Great building with the friendliest staff! Some maintenance issues with elevators, but you know the team is doing their best to fix things as quickly as possible"
"Love the features in our new apartment! Move in was great with the elevator access. The only issue has been no hot water for the past several days"
"Other than the elevators issues I’ be loved C&V! It’s a great location, decent value and the amenities are fantastic. Overall, I would highly recommend."
"We’ve only been here a few days but so far, so good. The management team have been very professional and helpful when we need something. The manager, Heather, is awesome."
"High quality apartment with everything you could need/want. Customer service could be better but overall very pleased. Very secure with tons of friendly residents."
"The building is very new and clean. Usually a staff member at the front door to assist in any way. Occasional resident events help you to get to know your neighbors and the staff. Only issue is one of the elevators may be out from time to time. Overall good experience."
"Love living here, everyone is so nice and helpful. The apartment is just fantastic, feels like living in a high class hotel. Service is top notch!"
"Very nice staff. Handled all complaints professionally. I am also warmly greeted every time i pass through the lobby. The property is kept clean."
"So far, so good! Friendly staff in great, modern building. Love all the tech in the apartment including smart lighting and nest thermostats."
"Elevators were not working upon move in. A welcome gift wasn’t provided upon move in. There was gum on the kitchen floor. The water filter on the refrigerator was expired."
"We have been moving in slowly. We have loved seeing all the dogs all around, the staff loves the dogs which makes my heart happy. The space is amazing and our view is just gorgeous!"
"Carlisle & Vine is in the heart of Uptown. The apartment building itself is beautifully done... the finishings are perfect and the amenities are top of the line. On top of that, the staff is incredibly helpful and kind. I would recommend living here!"
"Despite the elevators being down during move-in, management has been super transparent and accommodating when issues arise. They act very quickly and provide updates when problems arise. I am very impressed with the building and the features within the apartment. It was definitely a great choice to live here"
"Elevators need to be more efficient! Move in was a rough day because the elevators were down/halfway working the whole time. Other than that, beautiful place."
"We love living here. It’s a great location, very pet friendly and the views are stellar. Everyone from Jeff and Katie to Chester have been awesome."
"Excellent and speedy service for someone that works and travels alot. The entire team was so accommodating!! Not to mention the delicious coffee and cocoa."
"Our move-in process was seamless thanks to the Carlisle and Vine staff! Everyone has been extremely friendly and willing to help us and have responded promptly to all inquiries."
"Good so far; appreciate the quick responses and turn around time for maintenance and repairs as well as pet friendly nature of community...."
"Carlisle and Vine is the best! From the super professional staff to the impeccable maintenance of the building. Love living here and all of the awesome amenities!"
"Overall, I like the building, but the staff's responsiveness to a couple of punch list items was a little disappointing as I moved in. I have also had trouble getting access to the MyResident app"
"Awesome location and staff is nice - particularly Jeff (he’s super helpful). I’d give it five stars but it appears they’re still getting their stuff together on the little things."
"Excellent new construction community. Friendly residents, responsive staff, latest tech and great amenities. I recommend checking this new community out before deciding your next move."
"The front desk staff is amazing! In terms of areas of growth, it does make me worried that there's been so much management turnover. I want to know that systems are in place to ensure this place runs smoothly and that hasn't been proven to me yet."
"I have had a pleasant experience so far. Living in luxury and the location is amazing. The staff is so helpful and I am so excited come home everyday!"
"Having moved to several countries over the years based on my job, my recent relocation from London - the C&V team totally Rock!! Moving is never easy and the team here made it so seamless , accommodating, helpful and easy. I know I made the right choice moving to Carlisle and Vine! Juggling a move, work and a new country , having a comfortable home and a supportive residence team is priceless. Thank you team C&V!! Professional and caring"
"Beautiful building!! I love the amenities as well, very well thought out in all aspects. The building is always clean and super convenient to everything in uptown Dallas. Ample parking and storage options."
"We’re so excited to move in this week! We’re relocating to Dallas and are very pleased with the location, amenities, and value of our unit in this building."
"Moving can be tough, but the staff at C&V went out of their way to make sure I was taken care of and satisfied. There were a few issues with my move in- my movers showed up early and unannounced, but Mary went out of her way ON A SUNDAY AFTERNOON, to ensure my lease was available and the freight elevator was reserved. In addition, my AC was not functioning properly on move in but Griselda had someone out SAME DAY trouble shooting it and spared no time in replacing the entire unit for me to ensure it was done properly. In all, as someone moving from out of state, I’ve not only been impressed with the unit/location, but have found the staff to willing to go 100% above and beyond to ensure my comfort and happiness. I look forward to my time here!"
"The amenities are the best Dallas has to offer at an affordable price point. The location is unbeatable and the staff is super friendly. Very satisfied with my experience."
"I have loved my time here so far. Great parking availability for residents. The units have nice finish outs and are quiet. All of the community areas are kept clean. The staff is friendly and helpful."
"Unlike most apartment communities, this place has an intimate and boutique hotel feel. It starts with the high end finishes, smart appliances, and friendly staff."
"The best leasing agents/team I have ever worked with. They are accommodating and really listened to my needs for an apartment complex. They made it an extremely easy choice to decide to move into Carlise and Vine."
"The experience thus far has been exceptional. No issues with move in, the staff has been extremely helpful, and the amenities are second to none. Can’t wait to pay a visit to the pool once the weather cooperates."
"I love coming home to my beautiful view and am always greeted by friendly staff. The common areas are always clean and my daughter likes how everything smells!"
"Working with Chris during throughout the entire leasing process couldn't have been easier. He made sure to go out of his way to ensure that my move from Boston was frictionless!"
"The team at the leasing desk make the place feel very homely. There have been a couple of really nice events. I really enjoyed the Italian night."
"Beautiful apartment complex! So dog friendly. Can’t wait to move in. The concierge service sound a great and the fact that the apartments are amazon friendly is amazing!"
"this is by far, one of the best apartment communities in the Dallas Uptown area. Close to the best amenities the city has to offer, relatively safe, and the Staff goes above and beyond to accommodate all of the residences at Carlisle and Vine."
"I love everything about living here! The staff is ultra friendly and helpful and the apartments are decked out with the best finishes. Super pet friendly! What's not to like?"
"What an amazing team at Carlisle & Vine! Everyone is always there and ready to help whenever needed. Please don't ever change. You Guys ROCK!!Thank you, Jim, Dwayne, and Benji!!!"
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